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[Centurion]

Can anyone help with this I've looked on the web but there is so much stuff under this heading that I'm a bit lost.....

Basically I get this message all the time...18 times this week according to the error log

Windows has recovered from an unexpected shutdown
Problem event name:.....BlueScreen
OS Version:.............6.06001.2.1.0768.3
Local ID:...............2057

This is a new PC just one week old as the one I got from Comet at New Year had a major systems failure.....

System
Mainboard :   Packard Bell BV Unspecified
Chipset :   nVidia nForce 720a
Processor :   AMD Phenom X4 9550 @ 2200 MHz
Physical Memory :   3072 MB (3 x 1024 DDR2-SDRAM )
Video Card :   NVIDIA GeForce 8200
Hard Disk :   WDC (320 GB)
DVD-Rom Drive :   Optiarc DVD RW AD-7203S SCSI CdRom Device
Monitor Type :   Samsung SyncMaster - 22 inches
Network Card :   Realtek Semiconductor RTL8139/810x Family Fast Ethernet NIC
Operating System :   Windows Vista (TM) Home Premium Home Edition 6.00.6001 Service Pack 1
DirectX :   Version 10.00
Windows Performance Index :   4.2

[Condor Baggins]

The new Worm has a tendency to shut computers down at random, was doing it to most of them in college this week.

[keasy]

Not a lot to go on.

Does it actually crash shut when you're on it or just reporting a recovery ?
It could be something to do with a closing process.


I don't know where event viewer is in Vista but if you can do a google for vista event viewer then post up what it says and maybe one of the vista chumps will know what's going on.

[keasy]

I googled for you.




To get started, click on the Vista Start button, then in the 'Start Search' box type just three letters: eve.  Observe how the larger dialog box displays: 'Programs' and underneath: 'Event Viewer'.  Click on 'Event Viewer'.

[Centurion]

Now photobucket has stopped working so no screen shot......

In Administrative events it says I have 995 events.....Errors & warnings

[Centurion]

Just tryed Photobucket again without sucsess so checked the errer log and got this....

Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          23/01/2009 17:11:11
Event ID:      10
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ChrisStyles-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
    <EventID Qualifiers="49152">10</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-01-23T17:11:11.000Z" />
    <EventRecordID>3230</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>ChrisStyles-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>//./root/CIMV2</Data>
    <Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
    <Data>0x80041003</Data>
  </EventData>
</Event>..................

Some posts on the web are saying that they have returned the PC to the shop as this is a major error.....

[Wooster]

The only articles I can find on it are one relating to USB devices and removing them.
http://www.vistax64.com/vista-general/182308-how-do-i-fix-vista-wmi-eventid-10-problem.html

And another saying it's related to the Optical drive and a problem with it's registry entry.
http://www.daniweb.com/forums/thread80354.html

[Centurion]

I've just been reading through all of this.....
http://technet.microsoft.com/en-us/library/cc727148.aspx

So I'm not alone with this problem....I now have 999 error massages in the event viewer!!! Is this normal on a week old PC or should I think about returning it to PC World..??

Will they view this as a minor inconvenience..?

[Centurion]

I've just tried to restore back 3 days when I did a complete scan with AGV & Mal-ware but once again I am getting a error message "An unspecified error occurred during system restore".....

Think I will print off these messagers & take them to PC World tomorrow to see if they will replace it...... That's two brand new PC's inside a month that have gone tits up.......

Any ideas.......?

[Wooster]

To be honest I'd probably be looking at cloning the drive and making a backup to DVD, formatting the lot and installing XP SP3 on it.

If anything goes seriously wrong in future, use the backups to restore Vista on it and ship it back to them.

Either that or 'demand'* that they install an OS (XP) on it that's fit for purpose.



*probably onto plums with that tbh...it'll be like asking them to cut one of their nuts off.

[Centurion]

So in a nut shell if I that this unit back tomorrow & they agree to exchange it for another of any make/model, if it has Vista as it's OS then the new system can be as bad as this one.......

[Wooster]

Yes.

The majority of calls to DELL's support desk pre-Vista was malware related, within 6 months it was almost exclusively Vista related. 
http://www.pcadvisor.co.uk/news/index.cfm?newsid=12290

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9065919

I suppose that's what we get for relying on a virtual monopoly.

[Centurion]

So my last PC was an Advent which came with the Windows XP disk's......So can I simply install XP off those on to this system......

Please say yes.......

[keasy]

Well, it depends if it's a straight copy of XP or one of them restore discs.  Coming from a pre built manufacturer it may be a version with drivers for specific chipsets etc ? I dunno tbh, I 've never owned a prebuilt system and never had to do a reinstall on a professional level.

Grab a hooky copy I can give yo a great key


On Vista...

I don't actually blame M$ but the big manufacturers for churning systems out that they build and know the hardware inside has problems with shipped OS. They should be fixing it, not relying on a broad spectrum aspect of multi functionality. We would be as well going back ti ISA and legacy compatability with lazy arsed manufacturers like that.
 

[Thermalsig]

I'm with Wooster, there is obviously a hardware issue with the pc. One or more of its components doesn't play nice. I know of quite a few people who have had no issues with Vista and a few who had issues but were mostly hardware incompatibilities. IMO, I would take it back and ask for one that no issues. You shouldn't have any issues with a week old pc.